Privacy Policy.

Last updated: October 2026

This Privacy Policy describes our handling of information submitted through this website. It is not a HIPAA Notice of Privacy Practices, and does not by itself make Synergy Health "HIPAA compliant" — that requires a separate, comprehensive privacy and security program covering clinical records, which is maintained apart from this website.

1. Information We Collect

When you interact with this website, we may collect:

• Information you provide directly — such as your name, email address, phone number, preferred location, area of interest, and any message you include when you submit a contact or consultation-request form.
• Automatically collected information — such as your IP address, browser type, device type, pages visited, and referring website, typically recorded in standard server logs maintained by our website hosting provider and through Google Analytics (see Section 3).

We do not ask you to submit protected health information (such as details about a medical condition or diagnosis) through this website's contact or consultation-request forms, and we ask that you not include such details when submitting a form. Any clinical or health information you share is collected in person, by phone, or through a secure patient-intake system once a provider-patient relationship is established — not through this public website.

2. How We Use Contact & Appointment-Request Information

Information submitted through this Site's forms is used to:

• Respond to your consultation or appointment request;
• Contact you by phone, text, or email about your request;
• Maintain records of inquiries for our internal scheduling and follow-up; and
• Send you marketing communications about treatments, events, or promotions, where you have opted in or as otherwise permitted by law (see Section 6).

3. Cookies & Analytics

This Site uses Google Analytics 4, a web analytics service provided by Google, to understand how visitors use the Site, such as which pages are viewed, how visitors arrive, and general device, browser and approximate location information. Google Analytics uses cookies and similar technologies to collect this information. We have turned off Google signals and advertising personalization for this Site, and we do not send names, contact details, form contents or treatment interests to Google Analytics. When a consultation request is submitted, we record only that a request was made. You can learn how Google uses this information at policies.google.com/technologies/partner-sites (opens in a new tab) and opt out of Google Analytics using Google's browser add-on at tools.google.com/dlpage/gaoptout (opens in a new tab), or by blocking cookies in your browser settings.

This Site does not use advertising pixels, remarketing tools, call tracking or session recording. Our location pages include embedded Google Maps, which are provided by Google and may set cookies or collect information such as your IP address under Google’s own privacy policy. Consultation request forms are processed by our website hosting provider so that your request can be delivered to our team, and we do not share information submitted through our forms with advertising platforms. If we add other tools in the future, we will update this section. Essential cookies necessary for the Site to function may also be used.

4. Website Tracking & Third-Party Platforms

We may use third-party service providers to operate parts of this Site (for example, appointment-request form processing, email delivery, or hosting). These providers may have access to the information you submit only as needed to perform their function on our behalf, and are not authorized to use it for their own independent purposes.

5. Data Usage & Sharing

We do not sell the personal information collected through this website. We may share information:

• With staff and providers at Synergy Health for the purpose of responding to your inquiry;
• With service providers who help us operate the Site or manage communications, under confidentiality obligations;
• If required by law, subpoena, or other legal process; or
• To protect the rights, property, or safety of Synergy Health, our patients, or others.

6. Marketing Communications & Your Choices

Marketing emails and promotional text messages are sent only to people who opt in, for example by checking the optional boxes on our consultation request form. Consent to marketing is never required to receive treatment or services. If you receive marketing emails or texts from us, you may opt out at any time using the unsubscribe link in that communication, or by contacting us directly at marketing.synergyhealth@gmail.com. Opting out of marketing communications does not affect communications necessary to respond to an active appointment request.

7. Patient Information & Health Records

Once you become a patient, your clinical records and health information are governed by our clinical privacy practices and applicable law (including HIPAA), not by this website Privacy Policy. A separate HIPAA Notice of Privacy Practices, provided at your first in-person visit and available on request, governs how we use and disclose your protected health information as a patient.

8. Your Rights & Choices

Depending on your state of residence, you may have rights regarding the personal information we hold about you, which may include the right to request access to, correction of, or deletion of that information. To make such a request regarding information submitted through this website, contact us at marketing.synergyhealth@gmail.com. As a Florida-based business, Synergy Health is also subject to the Florida Information Protection Act, which requires notice to affected individuals and, in some cases, to state authorities, in the event of a qualifying data breach involving personal information.

9. Children's Privacy

This Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children through this Site.

10. Data Security

We use reasonable administrative and technical safeguards designed to protect information submitted through this Site. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Links to Other Websites

This Site may link to websites we do not control, such as social media platforms, map services and financing partners. Their privacy practices are governed by their own policies, and we encourage you to review them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

12. Contact Us

Questions about this Privacy Policy can be directed to marketing.synergyhealth@gmail.com or by phone at (727) 947-2388.