Privacy Policy.
How we collect, use and protect information submitted through this website.
Last updated: September 2026
This Privacy Policy describes our handling of information submitted through this website. It is not a HIPAA Notice of Privacy Practices, and does not by itself make Synergy Health "HIPAA compliant" — that requires a separate, comprehensive privacy and security program covering clinical records, which is maintained apart from this website.
1. Information We Collect
When you interact with this website, we may collect:
- Information you provide directly — such as your name, email address, phone number, preferred location, area of interest, and any message you include when you submit a contact or consultation-request form.
- Automatically collected information — such as your IP address, browser type, device type, pages visited, and referring website, typically gathered through cookies and similar technologies (see Section 3).
We do not ask you to submit protected health information (such as details about a medical condition or diagnosis) through this website's contact or consultation-request forms, and we ask that you not include such details when submitting a form. Any clinical or health information you share is collected in person, by phone, or through a secure patient-intake system once a provider-patient relationship is established — not through this public website.
2. How We Use Contact & Appointment-Request Information
Information submitted through this Site's forms is used to:
- Respond to your consultation or appointment request;
- Contact you by phone, text, or email about your request;
- Maintain records of inquiries for our internal scheduling and follow-up; and
- Send you marketing communications about treatments, events, or promotions, where you have opted in or as otherwise permitted by law (see Section 6).
3. Cookies & Analytics
This Site does not currently use third-party web analytics tools, advertising pixels, or cookie-based tracking technologies. If we add any in the future (for example, Google Analytics or a call-tracking service), we will update this section to name the specific tool, describe what it collects, and provide an opt-out mechanism where required by law. Essential cookies necessary for the Site to function may still be used, and you can control or disable cookies through your browser settings.
4. Website Tracking & Third-Party Platforms
We may use third-party service providers to operate parts of this Site (for example, appointment-request form processing, email delivery, or hosting). These providers may have access to the information you submit only as needed to perform their function on our behalf, and are not authorized to use it for their own independent purposes.
5. Data Usage & Sharing
We do not sell the personal information collected through this website. We may share information:
- With staff and providers at Synergy Health for the purpose of responding to your inquiry;
- With service providers who help us operate the Site or manage communications, under confidentiality obligations;
- If required by law, subpoena, or other legal process; or
- To protect the rights, property, or safety of Synergy Health, our patients, or others.
6. Marketing Communications & Your Choices
If you receive marketing emails or texts from us, you may opt out at any time using the unsubscribe link in that communication, or by contacting us directly at marketing.synergyhealth@gmail.com. Opting out of marketing communications does not affect communications necessary to respond to an active appointment request.
7. Patient Information & Health Records
Once you become a patient, your clinical records and health information are governed by our clinical privacy practices and applicable law (including HIPAA), not by this website Privacy Policy. A separate HIPAA Notice of Privacy Practices, provided at your first in-person visit and available on request, governs how we use and disclose your protected health information as a patient.
8. Your Rights & Choices
Depending on your state of residence, you may have rights regarding the personal information we hold about you, which may include the right to request access to, correction of, or deletion of that information. To make such a request regarding information submitted through this website, contact us at marketing.synergyhealth@gmail.com. As a Florida-based business, Synergy Health is also subject to the Florida Information Protection Act, which requires notice to affected individuals and, in some cases, to state authorities, in the event of a qualifying data breach involving personal information.
9. Children's Privacy
This Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children through this Site.
10. Data Security
We use reasonable administrative and technical safeguards designed to protect information submitted through this Site. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
12. Contact Us
Questions about this Privacy Policy can be directed to marketing.synergyhealth@gmail.com or by phone at (727) 947-2388.
